Research Projects
AI-in-the-Loop: Context-Aware AI with Model Context Protocol (MCP)
Investigating how dynamically supplied context through the Model Context Protocol improves human–AI interaction over time in a real-world CRM platform.
Human-Centered Agentic AI to Support Nonprofit Organizations
Exploring how agentic AI systems can support nonprofit organizations while preserving core values such as empathy, human touch, and donor trust.
Culture and Uncertainty in Software Development
A study exploring how cultural orientations shape uncertainty management in requirements engineering, and how cultural diversity can strengthen a team’s ability to navigate ambiguous requirements.
Perspective Taking in Complex Software Teams
While software failures are often framed as technical shortcomings, many originate from poor decision-making and communication breakdowns. We investigate how cognitive factors like perspective-taking and psychological safety impact a team’s ability to navigate ambiguity and deliver quality software.

